Privacy Policy – How fb99 Keeps Your Information Safe

Introduction

Fb99 (fb99.bar) is an online betting and gaming platform serving users in Bangladesh. When you register with fb99 or use our services, you naturally share certain information with us. This Privacy Policy clearly explains how fb99 collects, uses, and protects that information.

We believe data transparency is the foundation of a trustworthy platform. This Privacy Policy is written in plain language so every user can easily understand it. By using the fb99 platform, you are deemed to have accepted the terms of this Privacy Policy.

What information we collect

To provide our services, fb99 needs to collect certain information. This data comes from three main sources: what you provide directly, what is collected automatically through your usage, and what we receive from third parties.

• A photo of your national ID or passport may be requested for KYC verification. This information is used solely to confirm your identity.
• We never store your full bank account number or card number.
• No data is collected without your consent, and the purpose of each data collection is clearly communicated.

How Your Information Is Used

Fb99 uses collected data only for specific, limited purposes. We never gather unnecessary information, and each user's data is kept secure individually.

• Account management: Your information is used for registration, login, and account verification.
• Financial transactions: Your information is used to process deposits and withdrawals and to ensure the security of your transactions.
• Customer Support: Your contact information is used to resolve issues and provide support.
• Security Assurance: Device and usage data is analyzed to prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Usage data is analyzed to improve your experience on the platform.
• Legal obligations: Certain data is retained to comply with applicable laws and regulatory authority guidelines.
• Relevant Notifications: Your contact information is used to send important updates, offers, and security notifications.

Data Sharing Policy

Fb99 strictly upholds your personal privacy. We never sell your data or share it with third parties for advertising purposes. In certain limited circumstances, however, some information may be shared.

• Payment Processors: Necessary information is shared with payment partners such as bKash and Nagad to process transactions. These partners maintain their own privacy policies.
• Regulatory Authority: Information may be disclosed in response to a legal order or request from a regulatory authority. In such cases, fb99 complies with its legal obligations.
• Technology Partners: Limited data may be shared with certain technology service providers to operate the platform. They process data solely in accordance with fb99's instructions.
• Advertisers: Your personal information is not shared with any advertisers or marketing companies.

Cookie policy

The fb99 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.

Data Security Measures

Fb99 uses industry-standard security technology to keep your data safe. Our security team monitors systems around the clock and responds immediately to any suspicious activity.

• SSL/TLS encryption: All data transmitted on the fb99 platform is protected by 256-bit SSL encryption. The padlock icon in your browser's address bar confirms this.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security, helping to prevent unauthorized access.
• Encrypted database: All stored personal data is kept in encrypted databases. Only authorized personnel can access a limited set of information.
• Regular Security Audits: Third-party security experts conduct regular audits of the fb99 system, and any vulnerabilities identified are resolved promptly.
• Access control: Staff may only access the data required for their specific role — nothing beyond that.

How Long Your Data Is Retained

Fb99 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Your rights

As an fb99 user, you have several important rights over your personal data. We respect these rights, and you may exercise them at any time.

Protection of minors

Fb99 is a responsible gaming platform. Our services are intended for users aged 18 and above only. We do not knowingly collect information from minors.

• Age is verified at the time of registration. Users under 18 are not permitted to create an account.
• If it is found that data from a minor has been collected, that information will be deleted immediately and the account will be closed.
• If a parent or guardian has concerns on behalf of a minor, please contact fb99 Support.

Policy Updates

Fb99 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

• Users will be notified at least 14 days in advance of any major changes.
• The date of each version will be noted at the top of the page so you can easily identify the most current policy.
• If you do not agree to the changes, you may close your account at any time and request that your data be deleted.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the fb99 support team directly. We will do our best to respond to your inquiry as promptly as possible.